Shipping & Delivery
Your Shipping Information is Important
Please provide the full shipping address and phone number at checkout.
Please Note
Orders placed with an incomplete shipping address will be automatically canceled
Delivery Time
Cairo & Giza
Standard Shipping usually takes 2-3 business days.
Alexandria
Standard Shipping usually takes 3-4 business days.
Others Cities
Standard Shipping usually takes 4-5 business days.
FAQs
Email us at help@themukshop.com with your order number or email address used while placing the order and we will get back to you as soon as possible.
There are various reasons why your order was canceled.
Explanation Provided:
- Incomplete Shipping Address: Orders made with incomplete shipping address are canceled automatically.
- No Answer: Courier tried reaching you through Calls & WhatsApp and haven't received an answer after 2 attempts your order will be canceled.
- Incorrect Email Address: We tried contacting you via email, but either the email address was incorrect or we have not received a response.
If you have an account please login first and then follow the directions below:
1. When signed in to your account, click on 'ACCOUNT' at the top right-hand corner of the site.
2. On the left, you will see your account information and in the main
area, you will see your 'Order History' if you have previously ordered from us.
Please email help@themukshop.com and our support team will contact you within 48 hours.
