MÚK is committed to protecting and respecting the privacy of our customers and website visitors. We fully appreciate the importance of having our own privacy protected on the internet and we respect your right to that same privacy. 

We will not disclose information about our customers to third parties except where it is part of providing a service to you for instance arranging a product to be delivered to you.

We highly respects your privacy. In general, you can visit MÚK without revealing any information about yourself. We do collect information regarding visitors to our website. Some information is required in order to process orders, for example, we analyze this data for statistics to help us provide you with a better service.

 
In order to process your order, we require your name, billing address, phone number, email address. If we need to contact you, we do so via email first or if unsuccessful or if time is critical by phone.

 

Third Parties

We will not sell your name, address, e-mail address, telephone number or personal information to any third party.

 

The Data We Collect

We may collect personal data about you through the Website in order to operate and improve our services when you:

  • Access and use our website (this includes the use of cookies)
  • Register an account via our website or subscribe to other services
  • Process an order with us
  • Request customer service or other customer care support
  • Contact us via e-mail or any other social media platforms
  • Post content on our social media pages or
  • Otherwise interact with us

 

Personal Information

Personal information is information that identifies you or could identify you. During your dealings with us, the type of personal information that we collect may include:

  • Information obtained through the use of cookies when you use our website
  • Your name, e-mail address, postal address, billing address, telephone number and other information provided by you
  • Information relating to your purchase history

 

Communication & Marketing

If you have placed an order with us, we may contact you to notify you of the status of your order. we may also pass limited contact details to logistic partners in order to facilitate a successful delivery.

 

Cookies

This website uses cookies. Cookies are small text files that are placed on your computer by the websites that you visit. It is a requirement of purchasing from this website that you allow your browser to accept cookies. They are widely used in order to make websites work more efficiently to provide information to the owners of the website. Should you wish to manage and control the use of cookies, you can remove the cookies by clearing them from your browser history (cache) when you leave the website. 

MÚK and its service providers may use analytics cookies to collect information about your use of MÚK website. This allows us to analyse our customers' use of the website and improving functionality of the website. By using MÚK website, you are giving consent to processing of the data.

 

Keeping Information Secure

We take reasonable steps to ensure your personal data information is protected from unauthorised access, loss, misuse, disclosure or alteration. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure, however we will endeavour to take all reasonable steps to protect the personal information you may transmit to us.

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